courtney sandlin

courtney sandlin

Avatar image
Avatar image
Avatar image

product designer

currently

Crafting experiences that help new entrepreneurs stay compliant and run their small business.

Principal product designer

Design lead for LegalZoom’s small business financial platform, spanning 0-to-1 product development and post-launch growth across web and iOS.

Zero-to-one financial products • SMB accounting & money movement • End-to-end product strategy • Activation & engagement growth

March 2022 - Present

Owned end-to-end product definition, experience architecture, and execution for LZ Books, launched from concept to market in <10 months

Improved first-time activation +27 points and iOS MAU +43%

Enabled $5.4M+ in paid invoice collection and $3.9M in customer tax savings in year one

previously

Designed experiences for small businesses to get started, get paid, and grow.

Principal product designer

Global payments platforms • Money movement systems • First-time use & activation • Platform experience architecture

April 2020 - February 2022

Design manager

Design leadership • Payments & activation teams • Delivery at scale

July 2019 - April 2020

Senior product designer

Platform experiences • Identity & security systems • International payroll • Ecosystem attach & discovery

July 2017 - July 2019

Interaction designer

Onboarding • First time use • Retention

March 2017 - July 2017

Interaction designer

Enterprise finance • Regulated workflows • Client partnership

April 2015 - March 2016

Design associate, Rotational program

Leadership rotation • Enterprise CMS • First time use

August 2013 - April 2015

Design leadership (IC)

Small business user experience

Financial systems, banking, & technology

Payments & invoicing

Compliance & security

Payroll UX

Product dashboard

Workflow simplification

Onboarding & activation

0 to 1 product launch

Global platform & architecture

Metric-driven impact

about

I'm a maker who loves crafting functional things in joyful ways.

From digital experiences and office antics to neighborhood potholes and everything in-between—

I care about what I do, how I do it, and the impact it has on the community around me.